Privacy policy

Last Updated: April 4, 2026

Serynva (“we,” “our,” or “us”) operates this website and provides products and services designed to deliver a secure and seamless shopping experience.

This Privacy Policy explains how we collect, use, and protect your information when you use our site.

What We Collect

We only collect information necessary to process your order, provide support, and improve your experience.

This may include:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment details, processed securely
  • Order and purchase history
  • Device and browsing data, such as IP address and site activity

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and confirmations
  • Improve our website and services
  • Prevent fraud and keep transactions secure

If you opt in, we may send promotional emails or messages. You can unsubscribe at any time.

Data Protection

We use industry-standard security measures to help protect your information, including secure payment processing and encrypted data transmission.

While no system is completely secure, we take reasonable steps to safeguard your data.

Sharing Your Information

We do not sell your personal information.

We only share your information with trusted providers necessary to operate our business, such as:

  • Payment processors
  • Shipping partners
  • Shopify, our ecommerce platform
  • Marketing and analytics providers, when applicable

These providers only use your information to perform their services.

Shopify

Our store is hosted by Shopify, which processes your data to help operate and improve the store.

You can learn more about Shopify’s privacy practices here:
https://privacy.shopify.com/en

Cookies

We use cookies to:

  • Ensure the site functions properly
  • Remember your preferences
  • Improve performance and user experience
  • Understand how visitors interact with our store

You can disable cookies in your browser settings if you prefer, though some parts of the site may not function properly.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Request more information about how your data is used

To make a privacy-related request, please contact us through our store’s contact form.

Children’s Privacy

Our products and services are not intended for individuals under 16.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

Contact

For any questions or concerns about your privacy, please contact us through our store’s contact form.